Shanghai QY - DO NOT DO BUSINESS WITH THEM

0 comments
Not resolved

I found this company as a goldmember on Alibaba.I trusted them and gave them 6871 dollars for some furniture.

Seller agreed he would send me pictures of all my items before sending out because of any mistakes. He kept saying he would send them in 2 days. He did send some but half where not my items. When I asked he said he sent the wrong ones and sent another lot 3 days before he had booked the shipment which I was going to pay for.

He again sent mostly the same pictures and the ones I did recognize as mine where the wrong color and some the wrong shape. He did not answer to any of my questions and ignored completly that I told him time and time again not to send anything out before I see all items. But he did not show me everything and without my knowing next day after he sent pictures he loaded everything and took it to be shipped so there was no way he was going to fix his mistakes. The container was disembarked from the ship as I could not except to pay for cargo which I did not know what it contains.

He would not agree to write me contract stateing he would take full responsability if an item was missing or wrong color or size. He went and took container from port and now wants me to pay him 3300 dollars to fix my items and send to port again. He will not except his mistake for this and ignored me when I told him not to send out in the first place.

He had nothing to loose in keeping the items a few more days as he already had my money.Alibaba is not so much help in this matter as it takes them ages to get through a complaint.

You May Also Like